About This Policy
Five Stream Ventures, LLC is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect information submitted through our website at fivestreamventures.com and any associated forms, pages, or communications.
By submitting a form or contacting us, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us, which may include:
- First and last name
- Phone number (mobile or landline)
- Email address
- Property address and related details
- Information about your property, including condition, occupancy, utilities, and financial situation
- Any other information you choose to provide through our forms or communications
We may also collect basic technical information when you visit our website, such as browser type, device type, and referring URL, through standard analytics tools.
How We Use Your Information
We use the information we collect to:
- Evaluate your property and prepare a cash offer
- Contact you regarding your inquiry via phone, email, or SMS/text message
- Respond to questions and provide customer service
- Follow up on an existing inquiry or transaction
- Maintain records of our business communications
- Comply with applicable legal obligations
SMS / Text Messaging
By submitting a form on our website and checking the applicable consent box(es), you expressly consent to receive automated and non-automated SMS/text messages from Five Stream Ventures, LLC at the phone number you provide. Message and data rates may apply.
Text messages we may send include:
- Confirmation that your inquiry was received
- Follow-up questions regarding your property
- Offer-related communications
- Scheduling and appointment reminders
- General updates related to your transaction
Message Frequency: Message frequency varies based on the status of your inquiry. You may receive up to several messages per week.
To Opt Out: Reply STOP to any text message at any time to unsubscribe. You will receive one confirmation message and will receive no further texts.
For Help: Reply HELP to any text message or contact us at
[email protected] or (463) 240-1822.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information with service providers who assist us in operating our business, professional advisors such as attorneys or title companies, and legal authorities if required by law. Any third-party service providers are prohibited from using your information for any purpose other than providing services to Five Stream Ventures, LLC.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain appropriate business records, and comply with applicable legal obligations. You